Frequently asked questions
The basics
Technical specifications
- Why can't I hear the webcast?
- Why can't I see the webcast?
- Why is the webcast picture blurred or frozen?
- Why does my player keep buffering?
- Do I need broadband?
- Why can we not get a bigger picture?
- Why are the speaker names out of synch with the video?
- Why will the webcasts not play on my work computer?
Troubleshooting
- What computer specification will I need to view webcasts?
- What are RealPlayer and Windows Media Player?
- Where can I get the software and what does it cost?
- How long does it take to download the software needed to view a webcast?
- How do I install the software needed to view the webcast?
- What is your cookie policy?
- I'm using a Mac and can't see / hear anything. What's wrong?
Answer
What is the Microsite?
The Microsite is the main webpage which most organisations using the Public-i webcasting system use to link to webcast content. The page provides links to live and archived webcast content, access to interactive features such as polls and a help section.
